Let me introduce myself.
Tracey Olson, MSW,LCSW
I am a social worker, care manager, and family caregiver
and I feel honored everyday to be trusted by so many families. For the past 11 years, I have been in social work and have specialized in working with older adults and adults with disabilities and mental illness.
Since 2010, I have been working independently as a geriatric care manager. Prior to that, I worked in a private care management firm as a guardian representative, mostly working with people with mental illness. I was fortunate to intern at Aging Care Connections, a care coordination unit, connecting clients with services offered in the aging network in Illinois.
In addition to experience, I have credentials which you can easily check out. I am a licensed clinical social worker (LCSW) registered in Illinois. I'm also an Advanced Aging Life Care Professional, formerly called a Certified Geriatric Care Manager, and a Certified Advanced Social Work Case Manager, these designations from the Aging Life Care Association and National Association of Social Workers, respectively. For more information about my credentials and experience, you can look at LinkedIn.
You may think I am 30 something years old since I have been in social work for 12 years, but I am a "senior" myself since this is my second, maybe even third career. I made a significant career change to work with the older adult population. So, I not only have social work and care management experience, but also a business education and background giving me the management techniques to coordinate eldercare providers and a multi-disciplined team. In my 18 year career in business, I developed many skills including organization, communication, and working under pressure - all, I’ve learned, are handy in care management.
I was then a stay-at-home mom for ten years. During my “mom years”, I volunteered at social services agencies, and this, along with my personal caregiving experience, is what inspired me to go back to school to earn a Master of Social Work, starting me on the path to obtain the proper experience and certifications needed to work with you and your family.
I have been a family caregiver to parents so I have a personal and professional understanding of the challenges and joys at hand.
There are a range of services I can provide and it really depends on what you need. A key part of what I do is Comprehensive Assessments and Care Action Plans. This usually takes one month from start to finish and gives the client and family direction on care options available and recommended. A client relationship typically starts with an in home assessment which begins with a conversation, and assessment tools, completed with the client and family. Then, I develop a care action plan which outlines your next action steps, with tried and true resources listed.
After client input and approval, the next step is to take action and set up the services recommended in the plan. Families often implement the Care Action Plan on their own or I can implement the recommendations.
I have an on-going relationship with a few clients at a time…four or five. For instance, I coordinate their care, go with them to the doctor and advocate for them, and communicate with their family. Another person works with me in the practice as a care advocate. We are the only people who work with the clients. This gives you consistency so you know who will be visiting.
It is an honor to collaborate and work with a family. I would love the opportunity to work with yours. Give me a call if you think you could use my help.
Tracey Olson, MSW, LCSW
Tracey is an Advanced Aging Life Care Professional, a designation given by the Aging Life Care Association(ALCA), formerly the National Association of Professional Geriatric Care Managers. Tracey currently serves as a board member for the ALCA Midwest Chapter, co-unit leader for the Chicago Unit, and Midwest Chapter Peer-Care Conference Co-Chair.
Tracey holds a National Association of Social Work Certification of Advanced Social Work Case Manager (C-ASWCM). She is a licensed clinical social worker (LCSW) in the state of Illinois.
Tracey earned a Master of Social Work (MSW) degree from the University of Illinois at Chicago's Jane Addams College of Social Work, with Honors. She also holds a Master of Business Administration.
Serving Older Adults in Chicago and greater Chicagoland,
and Family Caregivers anywhere.
and Family Caregivers anywhere.